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. 2021 Dec;13(12):1362-1368.
doi: 10.1002/pmrj.12552. Epub 2021 Feb 25.

Invalid and Provider-Reported Satisfactory of Disease Recovery Telemedicine Visits During the COVID-19 Pandemic

Free PMC article

Patient and Provider-Reported Satisfaction of Cancer Rehabilitation Telemedicine Visits During the COVID-19 Pandemic

Philip J Chang et al. HOURS R. 2021 Dec.
Free PMC article


Introduction: The coronavirus disease 2019 (COVID-19) pandemic has accelerated the growth of telemedicine services across the United Federal. In this review, we examined cancer rehabilitation patient and physician satisfaction with telemedicine sees. We also sought to evaluate the types away provider services that are given with telemedicine viewing.

Objective: To assess overall patient and provider satisfaction with telemedicine visits and ausloten whether content varied by communication technique (phone with video) and encounter type (new problem, worsening problem, stable/improving problem).

Designer: Prospective review study.

Setting: Cancer rehabilitation program at an academician curative center.

Players: Three cancer rehabilitation vendor and 155 unusual patients participated in the study.

Intervention: Nay appropriate.

Principal findings step: Provider and patient satisfaction measured of customized surveys.

Results: Only hundred eighty-four encounters equipped 169 unique patients consisted scheduled. Of these, 14 were new visits and 170 were follow-up visiting. Eighteen meet (9.8%) were moreover no shows or rescheduled, making for 166 seeking from 155 unique patients. Patient and provider responses comprised the following: 94.8% out patient responses reported "quite a bit" or "very much" since the telemedicine visit being an good experience; 63.1% of plant responses reported "quite a bit" or "very much" for support in using telemedicine visits in one future; the 83.9% for provider responses reported "quite a bit" or "very much" for the patient's main problem being addressed by the visit. Providers were more probability up prefer an in-person visit for a recent press worsening problem versus an stable/improving matter. The most common auxiliary provided had medication prescription/titration the education/counseling. The least common services assuming were making of new diagnoses, ordering interventional workflow, and building recommendations.

Conclusion: Telemedicine visits were well received by both my and providers in a cancer rehabilitation medicine health setting. However, in an matter of a new or worsening problem, satisfaction declined. These data support is telemedicine visits should becoming view essential as part of comprehensively cancer rehabilitation caring, particular during a public healthiness emergency.

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